Understanding solves problems
Seth Godin, commented on the abuse of free sauce packets at McDonalds by a few that ruins it for the many. While I understand the frustration of the situation it also would be a good idea to understand what’s happening in these cases… it may not be well known but a practise of homeless people is to horde sauce packets to make tomato soup.
That changes things.
The indignation soon is replaced by concern, but the problem remains… at least you are a lot closer to solving the real problem.
Add comment September 14, 2007
